FAQ

Frequently Asked Questions
 
What services do you offer?
We provide professional livery (chauffeur/black car) services as well as executive and personal protection services. Whether you need secure transportation, on-set security, or discreet personal protection, we tailor our services to your needs.
 
Are your drivers and protection agents trained and licensed?
Yes. All of our team members are highly trained, thoroughly vetted, and licensed according to Massachusetts and federal regulations. Many of our staff come from military and law enforcement backgrounds.
 
Do you operate only in Boston?
While Boston is our home base, we also serve surrounding areas throughout Massachusetts and offer regional or out-of-state services upon request.
 
How far in advance should I book?
We recommend booking as early as possible to ensure availability—especially for personal protection services or high-demand dates. We do our best to accommodate last-minute requests when we can.
 
Can I customize protection or transportation services?
Absolutely. Every client is unique. We work with you to design a service package that fits your exact security and travel requirements.
 
Is my information kept confidential?
Yes. We uphold strict confidentiality protocols. Your personal information, travel details, and protection arrangements are never shared without your explicit consent.
 
What types of vehicles do you use?
Our fleet includes luxury sedans, executive SUVs, and premium vans. All vehicles are clean, comfortable, and maintained to the highest safety standards.
 
What if I need both transportation and protection?
We specialize in combining both. We can assign a driver-bodyguard or provide a separate protection team alongside your transportation, depending on your preference and risk level.
 
Do you offer services for film and production crews?
Yes. We regularly work with film productions and media crews, offering set security, secure transport for talent, and logistical support throughout Boston and beyond.
 
How can I get a quote or book your services?
You can reach out via our website, www.bostonlep.com, call us directly at 833-203-4990, or email us at [email protected]. We’ll respond promptly to discuss your needs and provide a quote.